Case Study: Unites Technologies Real-Time Mobile Insurance at the Point of Sale — Built to Scale, Even on Shaky Networks

The Challenge

Unites, an ambitious IT firm in Navi Mumbai, wanted to launch a first-of-its-kind real-time mobile insurance platform for electronics retailers. The vision was simple: a shop owner scans a phone, validates eligibility, and hands over a digital insurance policy — all in under 10 seconds.

But reality was harsh. Most POS locations had unreliable internet. Policies couldn’t be duplicated. Only specific phone brands qualified. And the team? Fresh talent with no experience in mission-critical, offline-first systems.

Our Solution

We became their technical backbone. In just 14 days, we assembled a lean, high-output team of 6 engineers — trained them in clean architecture, offline resilience, and secure API design — and delivered a production-ready system in 6 weeks.

The platform worked with the chaos: it validated devices locally, queued policies during outages, and synced flawlessly when signal returned. No duplicates. No delays. No excuses.

Core Innovations
  • Idempotency keys + device fingerprinting → 0 duplicates
  • Local OEM whitelist cache → instant validation
  • On-device PDF generation → policy in hand, even offline
  • Auto-sync engine → 99.1% uptime in low-connectivity zones

The Results

6.2s
Avg. Policy Issuance
0
Duplicate Policies
10K+
Policies in 3 Months
47%
Cost Savings

“I always remember Prashant as technology creative IT systems design professional. He is professional in his approach and always keeps the innovative application of technology for its best use. He ensure scalability, reliability, modularity…and many more aspects in mind when design system. I have seen him designing like committed professional. He has always helped clients to think Digital rather than analog and convert. I enjoyed working with him and will look forward to work with him again in future. ”

— Dilip Tikle, Business Head, Unites Technologies